Updating Kenwood DNX-7260BT map

[glospete]

Please excuse me if I have misposted.

I have had my Kenwood unit for some time and on the screen Garmin "reminded" me that my CN Europe map was out of date and recommended that I update the map. I went onto the Garmin site and saw that the price was about £79 so decided to go ahead. Within a few days the map arrived on an SD card and I assumed it would update the internal maps in my unit (just like the regular firmware updates I receive). But it doesn't! The website never said this but you have to leave the new SD card in the unit. So now instead of taking 16.1 seconds from start-up to the "warning" screen it now takes 37.5 secs. And in 1 out of 3 times the SD card data doesn't load and the built-in map loads.

I have rejected the purchase under Distance Selling Regulations but I wondered if anyone else with such a unit has discovered the same.

[inspiredron]

Did you update receiver software etc as specified here?
https://www.garmin.com/kenwood/site/latestMap
It certainly does not say anything about maps being on an SD card. Usually they are supplied on a CD or as a download

[glospete]

[inspiredron]

You must have been very quick to see my post. The wrong link was there for about a minute - I spotted it as soon as the page refreshed after i posted and edited it immediately! Sorry

However, do speak to Garmin on the phone - they have always been helpful to me.

[glospete]

I plan to call them tomorrow - before the 7 day limit on Distance Selling expires!

[inspiredron]

If the Kenwood is anything like the normal Garmin units you can go into settings - map - info and untick the box alongside the built-in maps which will stop them from trying to load and may reduce the boot-up time.

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