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PayPal payments Inactive

 
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Gym
Occasional Visitor


Joined: Oct 25, 2007
Posts: 51
PostPosted: Fri Oct 10, 2025 2:39 pm    Post subject: PayPal payments Inactive Reply with quote
I received an email from PayPal this morning titled "Your automatic payment status has changed." stating "Your automatic payment is no longer active.", this being the one to PocketGPSWorld.com Ltd.
I'm contacting the suggested "Customer service email", but thought a post here too would be helpful.
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MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 15472
Location: Bradford, West Yorkshire
PostPosted: Sun Oct 12, 2025 9:58 am    Post subject: Reply with quote
Morning,

I don't see any email from you - which address did you use?

PayPal attempted to take payment on 30th September without success. Then again on October 5th - this also failed. As such they have suspended your payments.

Please make sure that your card details in PayPal are correct and up to date and I can attempt to manually collect the payment again.

MaFt
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Gym
Occasional Visitor


Joined: Oct 25, 2007
Posts: 51
PostPosted: Sun Oct 12, 2025 2:40 pm    Post subject: Reply with quote
MaFt wrote:
Morning,

I don't see any email from you - which address did you use?

PayPal attempted to take payment on 30th September without success. Then again on October 5th - this also failed. As such they have suspended your payments.

Please make sure that your card details in PayPal are correct and up to date and I can attempt to manually collect the payment again.

MaFt


When I went to the "Support" tab, the instructions were to "Please use the form below to contact us with any issues regarding your subscription." and "For all other subscription questions please use the support form below." so I raised it there, as my problem was similar to the "I've received an email from PayPal cancelling my subscription." issue.
I've now copied the post above to the address suggested by PayPal - accounts@pocketgpsworld.com and DMed you a copy.
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